☁️ CRM Leadership & Transformation

Bringing clarity to the cloud and strategy to your success.

With over 15 years of experience in CRM and cloud solutions, I specialize in helping businesses turn complexity into clarity using Salesforce and connected platforms. I bring not just certifications—Salesforce and PMP but also a proven record of delivering systems that work, scale, and drive results.

What I Offer

  • Salesforce Implementations & Optimizations
    Led 20+ successful CRM deployments, saving up to 40% in manual effort and improving cross-team visibility by 60%.

  • Cloud Architecture & CRM Strategy
    Designed scalable systems that supported 3x growth in customer acquisition while reducing tech debt.

  • Business Process Automation
    Delivered automation strategies that cut operational costs by up to $500K/year and accelerated turnaround times by 35%.

  • Cross-Team Enablement
    Trained over 150 end-users and admins across business units, driving adoption rates above 90% within the first month.

  • Post-Go-Live Support & Change Management
    Ensured long-term success with strong user engagement plans and measurable KPI tracking.

Industry Experience

I have delivered cloud-based solutions for clients across a wide range of industries:

  • Education – Streamlining student admissions and program management

  • Healthcare – Optimizing patient workflows and data accuracy in regulated environments

  • Semiconductor – Building agile, scalable Salesforce systems for fast-moving tech teams

  • Telecom – Unifying customer data across complex B2B and B2C landscapes

  • Manufacturing – Implementing global CRM rollouts and partner portals

  • Agriculture – Creating customer service automation and field support tools

  • Finance – Supporting compliance-focused CRM strategies and secure cloud adoption

Why Work With Me?

I have worked across industries, teams, and time zones. What’s consistent? Results. And the way I lead with clarity, collaboration, and clean execution.

  • Certified Salesforce Specialist and PMP®

  • Over 15 years of experience in cloud ecosystems

  • Deep understanding of how to align tech with business outcomes

  • Collaborative, detail-driven, and focused on ROI

  • Known for building systems people actually want to use

Ready to Elevate Your Cloud Strategy?

Let’s connect. Contact me here to explore how I can help streamline, scale, and support your business through smart cloud solutions.